PROFESSIONAL RETURN POLICY
Customer satisfaction is at the top of our list here at Geelywig. Our professional Customer Support Team is at your service at any time.
To better our customer shopping experience, we have refined our return and exchange policies. If you are not satisfied with your purchase, you can return it for up to 30 days after delivery if they are eligible products and remain in their original packaging. 【 We provide 30 Days Easy Return Guarantee】
If anything questions, please kindly send all the info to our e-mail address: kecilimboc@hotmail.com
Service:
※If you have any change of orders, please contact us before we ship it out. Any length, color, etc.
※If you want to do wholesale or customized packaging, please contact us and enjoy our one-stop service.
How to make a return?
Please be aware that if you need to apply for a return, need to meet the following conditions:
※We provide within 30 Days Easy Return Guarantee
※Returned goods must be kept in original condition, that is, not worn or used, modified or washed.
※Returned goods must be accompanied by all original labels and returned in original parcels.
※Please note that the final discounted products will not accept returns.
※Unused hair can be returned or exchanged within 30 days. If you’re not satisfied or have any questions about the hair you received, please contact us first so we can work with you ASAP.
Warranty Terms:
We will allow a return for a refund and or an exchange as long the item is unused/unworn with all its labels, tags and original packaging. Once we receive the item, We will process the refund for you immediately or will offer you compensation.
Customers must return the package as per our instructions and the shipping address. Customers must cover the shipping fee for returning the package. If for any reason don’t like it, please contact our Customer Service for further advice.
Warranty Process assurance:
To guarantee a fast and smooth warranty process, please indicate in your ticket all the details of your order, such as your order number, Recipient name, E-mail number or product name. Then kindly send all info to our email address:kecilimboc@hotmail.com
For more details, please refer to our Shipping & Return Policy. Thank you for your support and cooperation!